Unfortunately, metrology software in general is riff with bugs. - It happens -
Often, we are stuck to find them on our own with only our own attempts of validation before calling the help line.
It would be very nice and awesome if the following could happen.
-Allow users to sign a confidentiality agreement (not to expose flaws exorbitantly)
-Allow those users access to the list of known/confirmed bugs
-Open a forum to the discussion and troubleshooting of bugs and workarounds to help save time and potentially inaccuracies.
Customer support service by UserEcho